Virtual Branch System (VBS)
The customer is no more the customer of a particular branch but rather the customer of the bank. Each customer can transact on his account virtually from any branch of the bank.
All the Intra Banking operations, such as transactions, inquiry, cash deposit, withdrawal, transfer from customer account and Non customer, and the other way around, customer query, balance query, cash check etc.
In Short words it can be described as the master mind of all Intra banking operations. It utilizes the latest technology, highest security, No more lost transaction (single face commit), even in the case of problems with the stability of the network.
Advancement in technologies has led to widespread improvements in the range of services offered to their valuable customers. The new paradigm followed is that the customers can transact on their accounts from virtually any branch of the bank.
In order to keep growing with the technological trend, FBS has come up with a product that supports Virtual Branch System for its banking product, Penta bank or any other distributed core banking system.
System Benefits:
- Controlling and Audit customer Activities
- Better administration of resources
- Cancellation of routine and boring tasks
- The possibility of extracting reports as requested by the user
- Issuing reports and outstanding required for the sovereign and regulatory bodies which the Organize the banking tasks, which can be exported in the form of electronic files for commonly used file formats such as txt, docx, rtf, and pdf.
- New electronic delivery channels serve the customer anywhere any time